Privacy Policy
1. Introduction
The nodefaulters.com is being launched by Indian MSME Helpline Private Limited. We at nodefaulters.com and our affiliated companies and organizations (hereinafter collectively referred to as "nodefaulter"), are committed to respecting your online privacy and recognize the need for appropriate protection and management of any personally identifiable information you share with us. This Privacy Policy ("Policy") describes how nodefaulters collects, uses, discloses and transfers personal information of users through its websites and applications, including through www.nodefaulters.com, mobile applications and online services (collectively, the "Platform"). This policy applies to those who visit the Platform, or whose information nodefaulter.com otherwise receives in connection with its services (such as contact information of individuals submitted by the visitors or are associated with nodefaulters) (hereinafter collectively referred to as "Users").
For the purposes of the Privacy Policy, "You" or "Your" shall mean the person who is accessing the Platform.
In no event Indian MSME Helpline Private Limited will be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
By accepting the terms of this Privacy Policy, you agree that the standards and practices being implemented by us, are reasonable and sufficient for the protection of your Personal Information.
2. Types of Personal Information collected by nodefaulters
"Personal information" (PI) - means any information relating to an identified or identifiable natural or artificial person including common identifiers such as a name, an identification number, location data, an online identifier or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that person / organization and any other information that is so categorized by applicable laws.
We collect information about you and/or your usage to provide better services and offerings. The Personal Information that we collect, and how we collect it, depends upon how you interact with us. We collect the following categories of Personal Information in the following ways:
Name, email address, password, country, city, contact number and Gst and PAN of the company/organization that you are associated with, when you sign up for alerts on the Platform;
Information that one would usually include in a complaint are such as invoices, purchase orders including name, contact details, e-mail address and mobile number, work experience, work orders, data relating to your current and past business disputes, copy of your contracts, etc. when you register on the Platform;
Information of your buyer / other party against whom you wish to report the default including their address, contact details, GST/ PAN, email, name of the authorized person with designation, details and documents of any legal case initiated alongwith orders by any court etc;
Information about the services that you use and how you use them, including log information and location information, when you are a user of the services through the Platform;
We may collect your personal information such as name, contact details, turnover, partner or authorized signatory details, business location, connected litigations, etc. through registration, surveys and forms, when you choose to register or participate in the surveys and forms etc.;
When you communicate with nodefaulters or use the Platform to communicate with other Users (such as opposite parties), we collect information about your communication and any information you choose to provide;
When you visit the Platform, we may use cookies to automatically collect, store and use technical information about your system and interaction with our Platform;
When you use a device to access the Platform, we may collect technical or other related information from the device as well as the device location;
To the extent permitted by law, nodefaulters may record and monitor your communications with us and with the opposite party on our platform to ensure compliance with our legal and regulatory obligations and our internal policies. This may include the recording of message or e-mail trails, telephonic conversations etc.
3. How nodefaulters may use your Personal Information
We will only use your data in a fair and reasonable manner, and where we have a lawful reason to do so.
Our use of your data depends on the purpose for which you interact with us. We may process your personal and other related information for the following purposes including but not limited to:
Providing our services and products to you including to send you calendar alerts, relevant search results, recommended legal remedies and/or opposite parties, defaulters (as the case maybe), and other communication facilities;
Protecting our Users and providing you with customer support;
We use information collected from cookies and other technologies, to improve your user experience and the overall quality of our services. When showing you tailored ads, we will not associate an identifier from cookies or similar technologies with sensitive categories.
Improving the Platform and its content to provide better features and services.
Conducting market research and surveys with the aim of improving our products and services.
Sending you information about our products and services for marketing purposes and promotions;
Preventing, detecting, investigating and taking action against crimes (including but not limited to fraud and other financial crimes), any other illegal activities, suspected fraud, or violations of nodefaulters Terms of Use in any jurisdiction
To the extent required for identity verification, government sanctions screening and due diligence checks.
Establishing, exercising or defending legal rights in connection with legal proceedings (including any prospective legal proceedings) and seeking professional or legal advice in relation to such legal proceedings.
If you chooses to post defaults/ messages / reviews / feedback related to any party anywhere on the nodefaulter website, including but not limited to message boards, chat rooms, other message areas, etc., you are aware that any and all such information provided / uploaded will be collected and stored by the nodefaulter indefinitely, and that such retained information may be used to resolve disputes, provide customer support, troubleshoot problems, etc., and that such information, if requested, may be provided to judicial or governmental authorities of requisite jurisdiction, or otherwise used by the nodefaulter as permitted by applicable laws.
You are aware that any and all information pertaining to you collected by nodefaulter, whether or not directly provided by you to nodefaulter, including but not limited to personal correspondence such as emails or letters, feedback from other users or third parties regarding your activities or postings on the Website, etc., may be collected and compiled by the Company/Website into a file/folder specifically created for / allotted to the User, and the User hereby expressly consents to the same.
The details of dispute provided by you is certified by you to be true and correct. Any wrong reporting of dispute by you with the opposite party is entirely your responsibility and you will identify nodefaulter and Indian MSME Helpline Private Limited for any loss, damage, paneity etc demanded / imposed by the opposite party and/ or any court of law in India or any other country.
You are further aware that nodefaulter may occasionally request you to write reviews for products/services purchased/availed of by you from nodefaulter, and also reviews for the various users who are the members. The User is aware that such reviews will help other users of the website make prudent and correct purchases, and also help the Company/Website remove sellers whose products are unsatisfactory in any way, and the User hereby expressly authorises the Company/Website to publish any and all reviews written by the User on the Website, along with the User's name and certain contact details, for the benefit and use of other Users of the Website.
Nothing contained herein shall be deemed to compel the Website/Company to store, upload, publish, or display in any manner content/reviews/surveys/feedback submitted by the User, and the User hereby expressly authorizes the Website/Company to remove from the Website any such content, review, survey, or feedback submitted by the User, without cause or being required to notify the User of the same.
4. Confidentiality and Security
The security and confidentiality of the Information submitted by you is important to us and nodefaulters has invested significant resources to protect the safekeeping and confidentiality of your personal data. When using external service providers acting as processors, nodefaulter require that they adhere to the same standards as nodefaulter does. Regardless of where your Information is transferred or stored, we take all steps reasonably necessary to ensure that data is kept secure.
Nodefaulter seek to ensure compliance with the requirements of the Information Technology Act, 2000 and Rules made there under to ensure the protection and preservation of your privacy. We have physical, electronic, and procedural safeguards that comply with the laws prevalent in India to protect your Personal Information.
Nodefaulter.com has access to the one-to-one messages of users of the app and we review these messages periodically for moderation of trust and safety related concerns. However, nodefaulters never shares this data with any third-party.
5. Social media
Nodefaulter operates channels, pages and accounts on some social media sites to inform, assist and engage with its users. Nodefaulter monitors and records comments and posts made on these channels about itself in order to improve its products and services.
However, please note that you must not communicate the following information to nodefaulter through such social media sites:
- sensitive personal data including (i) special categories of personal data meaning any information revealing financial information, legal contracts, legal disputes, and the processing of genetic data, biometric data, personal data of the registered owners for the purpose of uniquely identifying a natural or artificial person, data concerning the financial health and reputation of the registered users (ii) other sensitive personal data such as insolvency, criminal convictions and offences and company identification number ; - Excessive, inappropriate, offensive or defamatory content. Nodefaulter is not responsible for any information posted on those sites other than the information posted by its employees or affiliates on its behalf.
6. Right to Change the Privacy Policy
Nodefaulter reserves the right to update, change or modify this Privacy Policy at any time. The Privacy Policy shall come to effect from the date of publication of such update, change or modification as the case may be.
7. DISCLAIMER :
The information and the contents appearing in this website is for information purpose only. The information of default is provided by the sellers/ service providers ('registered users") and whilst it is our endeavor to verify the information based on the documents and details submitted by the suppliers/ consumers/ buyers / other users ('registered users"), we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance being placed by the user or visitor on such information is therefore strictly at the user's own risk.
As regards users to find out the defaults by any person/ organization, only defaults reported by any user for that purpose are available at the platform and we at nodefaulters do not record any default at our own based on any market information, research, survey, investigation etc.
COOKIES AND OTHER TRACKING TECHNOLOGIES
Some of nodefaulters web pages utilize "cookies" and other tracking technologies. A "cookie" is a small text file that may be used, for example, to collect information about web-site activity. Some cookies and other technologies may serve to recall Personal Information previously indicated by a user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.
You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Platform.
Tracking technologies may record information such as internet domain and host names; internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times that our site is accessed. Our use of cookies and other tracking technologies allows us to improve our platform and the overall website experience. We may also analyze information that does not contain personal information for trends and statistics.
Nodefaulters.com service does not use these "cookies" explicitly. However, the website and app may use third party code and libraries that use "cookies" to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.